James Laughman, M.S.W., L.S.W.
President, PerformCare | President, Intellectual and Developmental Disabilities Solutions, AmeriHealth Caritas
James A. Laughman, M.S.W., L.S.W., is President of Intellectual and Developmental Disabilities Solutions for AmeriHealth Caritas. In this role, he leads the team that coordinates care and social services for members with intellectual and developmental disabilities. Additionally, he is President of PerformCare®, AmeriHealth Caritas' full-service behavioral health managed care organization (MCO).
Prior to his current appointment, Laughman served as Executive Director of the behavioral health MCO doing business in Pennsylvania. He has devoted the majority of his career to improving the quality of life for people with behavioral, intellectual, or developmental challenges.
For more than nine years, he served as Administrator of Behavioral Health and Developmental Service in Lancaster County, Pennsylvania. Other notable achievements include his leadership with the Lancaster County Public Health Partnership and his state appointment as trustee on the board for Norristown State Hospital.
He has also dedicated many years of service to breaking the cycle of homelessness. As Lead Administrator for the Coalition to End Homelessness in Lancaster County, Laughman oversaw the successful application for $2.2 million in U.S. Department of Housing and Urban Development (HUD) funding, and the implementation of that award to provide permanent housing for families most in need.
Through Laughman's leadership as County Human Services Administrator, Lancaster County implemented an efficiency program featuring innovative software for human services programs administration that reduced service duplications and increased access to information that helped the county save more than $600,000 and improve response time.
Laughman continues to work to lower costs and improve care. He encourages state and federal lawmakers to fund efforts to help revitalize neighborhoods and address social determinants that impact health and wellness, such as housing, neighborhood safety, and health care. In addition, Laughman is a passionate advocate in helping to combat the opioid epidemic, promoting mental well-being and reducing stigma associated with behavioral health challenges.
Laughman earned a master's degree in social work from Temple University.
He serves on the board for Special Olympics Pennsylvania and helps advance its mission promoting inclusivity in all dimensions of life for people with intellectual and developmental disabilities. Laughman also serves on the board of the Association for Behavioral Health and Wellness.
Lisa A. Hanzel, M.B.A.
Executive Director, PerformCare in Pennsylvania
Lisa Hanzel is Executive Director of PerformCare in Pennsylvania, a full-service behavioral health managed care organization (MCO). She is responsible for the strategic direction, growth, and leadership of the MCO.
Prior to her appointment as Executive Director, Hanzel held the role of Compliance Director for PerformCare in Pennsylvania, and was accountable for compliance with county, federal, and state Medicaid and Medicare regulatory requirements.
With more than 30 years of experience in the health care industry, Hanzel honed her expertise serving commercial health insurance and Medicare programs. She held several leadership positions with Highmark Blue Shield, including Compliance Auditor and Senior Compliance and Integrity Analyst within the Integrity Office.
Hanzel earned a Master of Business Administration degree from Mount Saint Mary's College and is a certified compliance and ethics professional (CCEP).
She served as a key volunteer for more than 10 years at Highmark Caring Place, a center for children, adolescents, and their families that is committed to helping grieving children get the support they need. Hanzel has also volunteered for various United Way events throughout her career.
Kathleen A. Enerlich
Executive Director, PerformCare in New Jersey
Kathleen Enerlich is the Executive Director of PerformCare® in New Jersey. Her primary role is to manage the State of New Jersey's Children's System of Care. She oversees all aspects of the PerformCare system in New Jersey, including clinical, member services, operations, executive communications, and quality improvement.
Prior to joining the MCO, Enerlich held several executive-level positions for the state of New Jersey, including Chief Executive Officer of the Arthur Brisbane Child Treatment Center. In 2005, she successfully closed the center, transitioning youth to community-based treatment programs and transferring more than 200 employees to new positions. Enerlich also served as Deputy Director for Family and Community Partnerships and for New Jersey’s Children's System of Care.
In addition, Enerlich held various roles at SERV Behavioral Health System. Most notably, she assisted SERV in developing the first group home program for New Jersey and was instrumental in helping the organization obtain national accreditation from the Joint Committee for Accreditation of Healthcare Organizations (JCAHO). Another significant accomplishment during her career was helping to discharge men and women from Marlboro State Psychiatric Hospital, where many had been institutionalized for up to 20 years.
Enerlich earned a master's degree in behavioral sciences from Kean University.